Legal notice

Last updated: 07/06/2026

This Legal Notice applies to the website nolomo.shop, operated by Nolomo.

Nolomo is an online home lighting store based in Perth, Western Australia. This page provides important legal and business information about our website, store, and services.

Business Information

Business Name: Nolomo
Business Structure: Australian sole trader business
ABN: 65 985 952 594
Location: Perth, Western Australia, Australia
Website: nolomo.shop
Email: team@nolomo.shop
Phone: +61 0499 053 358
Business Address: 8 Bateman Street, Mosman Park, Western Australia 6012, Australia

Contact Information

For legal, business, customer service, order, shipping, return, refund, warranty, or website enquiries, please contact us at:

Email: team@nolomo.shop
Phone: +61 0499 053 358

Our customer support hours are:

Monday to Friday: 9:00am – 5:00pm AWST
Saturday, Sunday & Public Holidays: Closed

We aim to respond within 1–2 business days, excluding weekends and public holidays.

Returns, Refunds and Warranty

Please do not send returns to our business address unless we have confirmed that it is the correct return address for your order.

To request a return, refund, or warranty review, please contact us first at team@nolomo.shop with your order number and reason for your enquiry.

Items sent back without first requesting a return or receiving return instructions may not be accepted.

Nolomo provides a 1 year warranty on all products from the date of delivery. This warranty covers eligible product faults, defects, or issues caused by manufacturing faults under normal household use.

For full details, please review our Return & Refund Policy.

Website Content

The content on this website, including product information, product images, text, graphics, branding, design, layout, logos, icons, and other materials, is owned by Nolomo or used with permission from suppliers, fulfilment partners, licensors, service providers, or third-party providers.

You may not copy, reproduce, distribute, modify, publish, sell, or use any website content for commercial purposes without prior written permission from Nolomo.

Some product images, descriptions, specifications, or supplier-provided materials may also be used by authorised suppliers, fulfilment partners, or other retailers.

Product Information

We aim to provide accurate product descriptions, images, specifications, dimensions, prices, availability, shipping information, warranty information, and policy details.

However, product colours, finishes, textures, packaging, and appearance may vary slightly due to photography, lighting, screen settings, supplier updates, manufacturing differences, or product improvements.

Product dimensions are provided as accurately as possible, but minor measurement differences may occur.

Accuracy of Information

We do our best to keep the information on nolomo.shop accurate, complete, and up to date.

However, information on the website may change from time to time and may occasionally contain errors, omissions, outdated details, or inaccuracies.

Nolomo reserves the right to correct errors, update information, change product details, change prices, update policies, or cancel orders where necessary.

Third-Party Services

Our website may use third-party services, platforms, apps, payment providers, fulfilment partners, shipping providers, analytics tools, or advertising platforms to operate our store and provide our services.

Nolomo is powered by Shopify, which provides the ecommerce platform used to sell our products online.

We are not responsible for the content, policies, security, or practices of third-party websites or services that may be linked from our website.

Fulfilment and Shipping

Our products may be stored, packed, and shipped from China by our suppliers, fulfilment partners, or logistics providers.

Although third-party partners assist with fulfilment and shipping, Nolomo remains your point of contact for customer service, order support, returns, refunds, warranty enquiries, and general enquiries.

For full details, please review our Shipping Policy.

Australian Consumer Law

Nothing in this Legal Notice, including our 1 year warranty, is intended to limit, remove, or replace any rights you may have under Australian Consumer Law or other applicable consumer protection laws.

If a product is faulty, damaged, unsafe, not as described, or does not meet a consumer guarantee, you may be entitled to a repair, replacement, refund, or other remedy under applicable law.

Changes to This Legal Notice

We may update this Legal Notice from time to time. Any changes will be posted on this page with an updated date.

Contact Us

For legal, business, website, or warranty enquiries, please contact us at:

Business Name: Nolomo
Website: nolomo.shop
Email: team@nolomo.shop
Phone: +61 0499 053 358
Address: 8 Bateman Street, Mosman Park, Western Australia 6012, Australia
ABN: 65 985 952 594